For more than a decade, we (FLT Consultants) have been offering consultancy services to Small and Medium Enterprise Organizations (mainly in Europe and Africa), needing assistance to improve on:

  • IT Audit and Process Management,
  • Performance Management & Control Systems,
  • Culture Change Management Programs,
  • Cross Functional Team Process,
  • Strategic Alignment using Balanced Scorecard,
  • Knowledge Capture, use and Management,
  • Organizational Start-up and Capacity Management Coaching,
  • Client Services Interaction Centre Solutions and Systems,
  • Human Resources and Business Ethics.

We have always been delighted to offer our customers professional improvement support services which without any doubt are designed help improve on your business operations and organizational performance management .

Our vast experience in service delivery, business modelling, process improvements and customer relationship management enables us to deliver affordable and reliable management system solutions and services to our customers; in a manageable and sustainable strategic manner, at all times.

Before we promise, we always listen very carefully to understand the areas of improvement in our customer’s business and operational environments.

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